Returns Handling

returnsWe understand the true cost of dealing with returns: postage and delivery costs, rework, customer support, complimentary items.

Our returns management is simple: clients specify a standard procedure, whether inspection and re-stocking, forwarding to their offices or sending photographs.

Every order we send has a unique order number and barcode, so if it requires specific or personalised treatment, we can identify it immediately and ensure we manage the return accordingly.